Donation pages & payments
Configuring donation pages, payment account setup, transaction fees, and refunds
9 articles
- How do I register my campaign for the donations feature?Connect a Stripe account on the Payments page, choose Radar Lite during Stripe onboarding, and create your donation page.
- How do I change my Stripe Radar plan?Where to change Stripe Radar, why Raise More cannot change it for you, and why Radar Lite costs nothing.
- How do I manage my donation pages?Create, edit, share, and disable donation pages, including share links that carry a donation tag and a prefilled amount.
- How much does each transaction cost?Stripe processing fees, the Raise More application fee, why we recommend the free Radar Lite plan, dispute costs, and which fees are refundable.
- How do I refund my donors?Issue a full or partial refund from the Payments page, and what changes on the donation record.
- How do I handle inquiries, early fraud warnings, and disputes (chargebacks)?What an inquiry, an early fraud warning, and a chargeback each are, and how to respond to a dispute from the Payments page.
- What payment methods are supported?Donation pages currently accept credit and debit cards only.
- How often do payouts happen?Payouts run daily on a schedule that is not configurable today, plus what to expect on timing.
- What happens if my balance goes negative?How disputes and refunds can push a Stripe balance negative, and how the balance is recovered.