Caller IDs & voice compliance
Verifying caller IDs, STIR/SHAKEN, spam labeling, and voice compliance
11 articles
- What should I do if the caller ID verification code never arrives?Caller ID verification is an automated voice call, not a text. Steps to fix when the call doesn't reach you, plus when to contact support.
- Why did my caller ID verification fail?Caller ID verification uses an automated voice call with an on-screen code. Common failure causes and fixes.
- Why can't I select a caller ID in the dialer?A caller ID only appears in the dialer if it is voice-capable, not deleted, and verified when you brought it yourself. How to add and verify one.
- Why are my calls showing up as Spam Likely?Carriers and call-screening apps score outbound numbers; how STIR/SHAKEN, Voice Integrity, registration, and calling habits affect the label.
- Why does my browser ask for microphone access?The browser dialer needs your mic to send your voice. You can also connect by phone with Call me or Dial in, which need no mic.
- Why can't I delete my last voice-capable caller ID?Raise More blocks deleting your last voice-capable caller ID so the dialer always has an approved number. Add and verify a replacement first.
- Why are my verified calls still being flagged by carriers?Verified in Raise More means you own the number; carrier spam flags come from separate reputation scoring (Hiya, TNS) and STIR/SHAKEN attestation.
- What is STIR/SHAKEN attestation and why does it matter?How STIR/SHAKEN call signing and attestation levels affect call delivery, and how Raise More tracks caller ID approval status.
- What is Voice Integrity and how does it affect my calls?Voice Integrity is a carrier reputation program for your calling numbers. Learn how it differs from STIR/SHAKEN and what Raise More tracks.
- What's the difference between A, B, and C attestation levels?A, B, and C are STIR/SHAKEN call trust ratings set by carriers. Learn what each means and how Raise More helps you reach the highest level.
- What's the difference between a real caller ID and a virtual number?Virtual numbers are new dedicated numbers Raise More assigns you; real numbers are lines you already own and verify by phone. How to pick.