Join via browser uses your computer’s microphone to carry your voice through the dialer. Chrome asks for permission before a site can use it. Allowing the permission does not itself start a call.
When you need microphone access
Browser audio uses your microphone and speakers or headset. When Chrome asks, choose the permission option you prefer. Current Chrome versions can offer Allow while visiting the site, Allow this time, or Never allow. A one-time grant, a permission reset, or a different browser profile can cause Chrome to ask again.
The other connection options work differently:
Call me: enter your phone number and answer the incoming call. Your phone handles the audio.
Dial in: call the displayed dialer number and enter the session code. Your phone handles the audio.
Join without audio: follow the session without speaking through it.
Call me and Dial in do not need the browser’s microphone. Only use connection methods available on your session’s connect screen.
If microphone access was blocked in Chrome
Open Raise More in Chrome.
Open Chrome Settings → Privacy and security → Site settings → Microphone.
Under the sites not allowed to use the microphone, select the Raise More address you actually use. Check the address carefully if you use several environments or browser profiles.
Change that site’s Microphone setting from Block to Allow.
Return to the Raise More tab and refresh it. When you are ready, try Join via browser again.
You can also open the current site’s permissions from the site-controls icon beside Chrome’s address bar. The icon and permission labels can vary with Chrome’s version.
This changes the permission for that website. It does not grant microphone access to every other website.
If you have permission but audio still does not work
In Chrome’s Microphone settings, select the input device you intend to use. Check that your headset is plugged in and not muted, and that your computer’s microphone settings allow Chrome to use it. A wired headset can help reduce feedback and background noise.
A work or school administrator may manage these settings. Contact your administrator if the controls are locked. If browser audio is still unavailable, use an available phone connection option or contact Raise More support.
Google’s camera and microphone permission guide includes current Chrome and operating-system instructions.
Privacy and stopping microphone access
A browser audio connection can remain active between individual donor calls in a dialer session. Do not assume the microphone stops just because one donor call has ended. The app can also briefly request the microphone when checking permission, then immediately release that check stream.
Mute browser audio when you should not be heard. Muting can leave the microphone device in use, so Chrome may still show its access indicator. Disconnect browser audio when you are finished to release the connection. You can revoke the site’s permission through Chrome’s site settings at any time.
Frequently asked questions
Do I have to allow microphone access?
Only for browser audio. Phone connection options use your phone’s microphone instead.
Does allowing access automatically join a call?
No. Permission allows the site to request the microphone; it does not itself connect a call.
Is the microphone necessarily off between calls?
No. It can stay active while you remain connected to browser audio. Mute when appropriate and disconnect when you finish.
Which microphone will Chrome use?
The device selected in Chrome’s microphone settings, subject to your computer’s device permissions.