Account and settings
User account and settings management
22 articles
- Why did an action I took affect a teammate's view?
- Why are my numbers different between two screens?
- Why is my data not updating in real time?
- Why is the app loading slowly for me?
- Why did my changes not save?
- Why can't I log in?
- How do I recover access if I lose my 2FA device?
- How do I keep my account secure?
- How do I delete my account?
- Why does raw usage differ from billable usage?
- Why did my bill go up this month?
- Why was I logged out automatically?
- Why is a contact missing from a list I expected?
- How do I change my organization’s name or logo?Update your organization’s name or logo anytime from the Settings page to keep your branding consistent.
- How do I change my password?You can update your password anytime from the Security section of your account settings.
- How do I change or add email address and phone number to my account?You can update your email address and phone number directly from your My Account page.
- How do I connect or disconnect a third-party account or Google login?Learn how to connect third-party or Google account with Raise More to simplify the login process and provide secure access to the platform
- How do I configure notifications?Learn how to configure and change notification settings in Raise More to receive timely updates without unnecessary interruptions
- How do I set up two-step verification with an authenticator app?Learn how to enable two-step verification (2FA) in Raise More using SMS code and Authenticator application
- How do I view active devices and log out of one remotely?Learn how to view and manage active or signed-in devices in Raise More to reduce the risk of unauthorized entry or data breaches
- How do I set up or manage Caller IDs?Learn how to view, manage and set up new Caller IDs in Raise More
- How do I verify my email address for campaigns?Learn how to view and manage verified emails and add new verified emails for use in campaign communications